What if the moment that changes your whole career path comes not from a textbook or a classroom—but from a simple conversation with your dad?
In this heartfelt episode, we dive into a real-life story about quitting university and the unexpected wisdom that followed. It’s about more than just leaving school—it’s about finding clarity, facing fear, and discovering a new way forward through honest talks and tough questions.
You’ll hear how a single conversation can shift perspective, challenge doubts, and inspire courage to follow your own path—even when it looks different from what others expect. It’s a reminder that sometimes, the greatest guidance comes from those who believe in you most.
This episode is for anyone who’s stood at a crossroads, wondering if it’s okay to change direction. It’s about embracing uncertainty, leaning on family, and realizing your journey is yours to shape.
🎧 Tune in for an authentic and inspiring talk about life decisions, family support, and the courage it takes to rewrite your story.
| Time | Transcript |
|---|---|
| 00:00 | the person that's had the largest impact on me my father you know i went to him |
| 00:03 | when i was 17 and dad i'm not going to university to an immigrant that was very |
| 00:08 | hard for him to hear and rather than fight me and argue with me and you know |
| 00:12 | everything else he got up and walked out the room and when i finished with school |
| 00:18 | i was working in call centers and not too sure what to do |
| 00:24 | that was fine at the time when i was 18 19 20 years old and put money in the |
| 00:29 | pocket to give me money to spend on the weekends really but then when looking to |
| 00:32 | take my career more seriously wanted to move into sales and business investment |
| 00:36 | properties how to do yourself or investment properties how to pay off |
| 00:39 | loans faster and those sorts of finance deals which i found quite interesting |
| 00:43 | outside of just let me just get a home loan or a house and land package |
| 00:49 | this podcast is your go-to guide for landing your dream job think of it as |
| 00:53 | your free masterclass packed with all the tips advice and strategies you need |
| 00:57 | to take your career to the next level welcome to career reshaped we're your |
| 01:02 | hosts natasha and pauline and it's our pleasure to introduce to you sv asimov |
| 01:08 | from humble beginnings answering customer service calls in a call center |
| 01:12 | to building the second largest it vendor recruitment firm in aipac |
| 01:17 | sv has had a long journey with many twists and turns he has since started |
| 01:22 | his new recruitment agency sheba recruitment and is embarking on a new |
| 01:26 | journey and building his new agency in a remote first world he's here today to |
| 01:30 | share with us his story his challenges and some tips for you how to overcome |
| 01:36 | that so welcome see thank you appreciate the |
| 01:39 | introduction thanks for joining us so if we can start |
| 01:44 | by just going through your journey a little bit and what we like to focus on |
| 01:49 | is what you thought your career was going |
| 01:51 | to be like what it ended up being and the challenges you faced sure so um i've |
| 01:57 | had as i mentioned as you mentioned a few twists and turns so |
| 02:01 | when i finished with school um i |
| 02:04 | was working in call centers and not too sure what to do so i was working in some |
| 02:08 | customer service call centers for various telcos insurance companies and |
| 02:13 | what have you and you know that was |
| 02:17 | fine at the time when i was 18 19 20 years old and put money in the pocket to |
| 02:22 | give me money to spend on the weekends really |
| 02:25 | but then when looking to take my career more seriously wanted to move into sales |
| 02:29 | and business and |
| 02:32 | joined a mortgage broking firm and learn about mortgages and |
| 02:38 | and started to get a keen interest in investment |
| 02:41 | finance around investment properties how to gear yourself for investment |
| 02:46 | properties how to pay off loans faster and those sorts of finance deals which i |
| 02:50 | found quite interesting outside of just let me just get a home loan or a house |
| 02:53 | and land package um did you go into that out of a passion |
| 02:59 | for yourself or did you have a friend that was doing that how did you go down |
| 03:03 | that path both yeah so my my dad had a friend that had a real estate agency and |
| 03:08 | also a um off the plan property real estate arm |
| 03:14 | which i've always had an interest in property development and property |
| 03:18 | investment so it made sense for me to go down that pathway and |
| 03:23 | so it was a bit of both it was a personal interest but also an |
| 03:26 | opportunity that was given to me through my dad that introduced me to his friend |
| 03:30 | who was happy to give me a go and teach me the ropes so |
| 03:35 | did so pretty successfully and |
| 03:39 | realized pretty quickly that the salesmanship was not so much in just |
| 03:43 | getting the deals done it was in finding opportunities and and |
| 03:49 | building networks that would then feed you those opportunities and then the |
| 03:54 | rest sort of took care of itself so after a bit of time doing that um i |
| 03:58 | actually introduced uh one of my best friends and |
| 04:02 | a contact of mine on a deal one was a property developer |
| 04:07 | one was a finance broker and introduced the two of them because there was a deal |
| 04:12 | to be done on one of their projects and they could hit it off really well and |
| 04:17 | end up starting a business focused just on investment finance and property |
| 04:21 | development andtouring around the country with some |
| 04:25 | investment companies that were selling |
| 04:30 | education and selling information to people that were paying money to attend |
| 04:33 | these courses to learn about negative gearing to learn about off the plant |
| 04:37 | property to learn about all different investment vehicles because that sounded |
| 04:40 | like a bit of fun and we toured the country going melbourne sydney brisbane |
| 04:44 | perth sort of away for a couple of weeks at a time and just following these |
| 04:48 | seminars if you like and uh working with their customers |
| 04:54 | and that was really fun um obviously when you're in your early 20s and |
| 04:58 | someone's paying for you to travel around the country and uh make |
| 05:02 | good money and and sell solutions that were aligned with your |
| 05:07 | personal um desires and and um what you were after |
| 05:12 | was was really great but got to a point where |
| 05:16 | i got sick of my weekends being taken up with work i was |
| 05:20 | more interested in having a bit more balance in life so |
| 05:24 | um i actively set about to get a sales role in a more corporate environment as |
| 05:29 | compared to a business to consumer environment i wanted to do |
| 05:32 | more business to business sales so |
| 05:36 | what was that decision i understand the the more work-life balance but |
| 05:41 | why specifically sales and in sales was there a particular direction you were |
| 05:46 | hoping for so sales was always the direction i |
| 05:50 | wanted to take sales and business was where i wanted to go from a very young |
| 05:54 | age my my first ever job was during i was a bit of a cocky kid let's call it |
| 06:00 | and so um |
| 06:02 | one day i think i was 17. um someone came door |
| 06:07 | knocking at our house from uh optus whenthey just laid out high speed internet |
| 06:13 | cables around the country and um my we were renovating the house at the |
| 06:18 | time so it was an easy sell for them because we wanted the higher speed |
| 06:22 | internet and so um |
| 06:25 | the sales guy said to me oh look you know this is my first month how do you |
| 06:29 | think i'm doing and me being the cocky 17 year old i was i said mate you're |
| 06:33 | doing all right but i could do this way better than you |
| 06:39 | and next thing you know an hour later he's |
| 06:42 | his team leader um was at my door trying to get the deal closed with my p with my |
| 06:48 | dad for high speed internet he goes i heard you said to my guy that you could |
| 06:51 | do this better than him i said look it's not a dig on him i just reckon i could |
| 06:54 | do it better and he goes all right well you start on monday |
| 06:58 | wow and it was it was just the start of our |
| 07:01 | school holidays between year 11 and year 12. so |
| 07:05 | um he's like we'll come in on monday and meet the owner of the business and uh |
| 07:09 | we'll get you set up with an abn and if you reckon you can do this better than |
| 07:12 | him well why don't you prove it so oh that well i got six i got six |
| 07:18 | yeah about six weeks or nothing coming up so why not um so i actually got two |
| 07:22 | of my close friends um to come with meas well on the journey and um the three |
| 07:28 | of us went about door knocking door-to-door selling telecommunications |
| 07:32 | services and um at 17 year olds we were making a couple of grand a week because |
| 07:38 | it was like shooting fish in a barrel to be honest because it was the very |
| 07:41 | beginning of high-speed internet everyone was still on dial-up |
| 07:45 | we were selling cable you know optus tv which is the equivalent of foxtel i |
| 07:48 | suppose that's no longer around um high-speed internet and pretty much |
| 07:52 | free telephony so it was a deal too good to refuse at a right place right time |
| 07:57 | and um but in the middle of summer walking around and you know in in the |
| 08:02 | heat uh trying to sell telco services but it |
| 08:06 | was so much fun you know we we had we had an absolute ball and i've developed |
| 08:10 | an enjoyment for sales and and that was sort of the |
| 08:14 | the catalyst i suppose for me going look this is what i want to do i want to do |
| 08:18 | sales in various forms um so yeah sales was always one of what |
| 08:22 | i wanted to do and and would lead and i knew it would lead into being in |
| 08:26 | business because you know without sales there is no business so i went applying |
| 08:30 | for different business to business sales jobs |
| 08:32 | and um |
| 08:34 | most of the roles that i was applying for were through recruiters |
| 08:39 | um went into interview with a number of recruiters and three of them |
| 08:44 | actually offered me jobs as a recruiter wow |
| 08:48 | so i thought well all right well let's see what this is all about when three |
| 08:52 | different recruiters were all offering me a job in that same week suddenly i |
| 08:56 | had the option of three different sized agencies one that was a small boutique |
| 09:01 | with with a handful of people one was a large multinational and one was sort of |
| 09:07 | 15 odd staff and can i ask was this something you'd |
| 09:11 | ever thought of beforehand no i'd never even considered it to be honest um like |
| 09:16 | a lot of people i thought recruitment was hr |
| 09:19 | um not realizing that recruitment is absolutely a sales job and |
| 09:24 | um ironically enough at the time my cousin who i'm very close with she was |
| 09:30 | working in a recruitment agency as a major account manager with a deco which |
| 09:35 | is one of the world's largest and so i consulted her and sort of said hey |
| 09:40 | you know what do you think about this and and she was pretty forthright with |
| 09:44 | me and said look i think you'd be really good and i know you want to go into |
| 09:48 | business for yourself and it's a really good opportunity to bridge that gap um |
| 09:52 | if you can do this well for others you'll be able to do it well for |
| 09:55 | yourself and so um |
| 09:58 | then yeah then it just became a case of which of the three options i wanted to |
| 10:02 | take whether it was the large multinational the |
| 10:05 | the mid-level guys and or the or the boutique and there was a |
| 10:10 | a a um a spanner in the works with that one as |
| 10:13 | well because i chose the boutique because i figured um if i'm in a hands |
| 10:18 | with only a handful of people and learning directly from the director of |
| 10:21 | the business who had 10 years experience that i'd get a lot more one-on-one |
| 10:25 | attention and a lot more and i'd be able to fast-track my growth and development |
| 10:30 | by having um very experienced people at arm's length to to learn from rather |
| 10:35 | than you know just a manager or you know being a number so to speak |
| 10:42 | yeah and that was where i sort of landed in |
| 10:44 | terms of my thought process and whether it was right or wrong i don't |
| 10:48 | know but my first week or two was sat in front of |
| 10:52 | a laptop watching a video training program and taking notes furiously |
| 10:59 | trying to learn um off a guy called tony byrne who was wearing suspenders from |
| 11:04 | the yeah um |
| 11:06 | you know with all the american rara new guy you know and all this sort of stuff |
| 11:11 | which you know i fondly look back on and i've actually gone and found those |
| 11:15 | videos and shown them to some of my staff over the journey just for shits |
| 11:18 | and giggles and for laughs to be honest um but but the irony of that was that |
| 11:23 | the um after about a year or so and this was during 2008 |
| 11:28 | um during the global financial crisis where and i was recruiting sales people |
| 11:33 | um having come from a sales background and |
| 11:36 | it was probably the worst time in history to be recruiting sales people as |
| 11:40 | you know not unlike the last couple of years during covert sales people were |
| 11:45 | a dime a dozen there was they were in great supply so it was a very candidate |
| 11:50 | rich job short market which is not ideal for |
| 11:53 | the recruitment landscape so nonetheless i was able to be successful in that just |
| 11:58 | through sheer perseverance and having a very |
| 12:02 | supportive manager behind me who was the director of the business whom i have |
| 12:06 | still a very good relationship with and um the the irony of that was that the |
| 12:11 | mid-sized business that i mentioned before that offered me a job um actually |
| 12:16 | acquired the company that we were working for so |
| 12:20 | my my my yeah the uh the director of the |
| 12:23 | business my boss sat me down one day and said oh look i'm sorry i've got to make |
| 12:27 | you redundant and i and i just called him on his bluff |
| 12:30 | i said you know i'm i'm making my target such and such is making their |
| 12:35 | target the business is profitable you're full of it what's really going on |
| 12:40 | um because we had that relationship and he said let's be honest truth is i've |
| 12:43 | been acquired by another business and my first response was please tell me it's |
| 12:48 | not springboard consulting |
| 12:51 | and he goes oh why and ultimately the opposite was them and |
| 12:56 | i actually told him it was a bad idea i said uh it was it was |
| 13:00 | we're better off building a team to compete with them as compared to joining |
| 13:03 | them there's no no it'd be us it'll be us we'll bring our brand of things i'm |
| 13:07 | going to be managing it you're going to be my 2ic we're going to bring our brand |
| 13:10 | of things you know don't worry it's just going to accelerate our journey and so |
| 13:14 | forth eight months later the company was |
| 13:16 | involuntary administration |
| 13:28 | that's why i caught him on his bluff i knew he was just being silly with me um |
| 13:31 | because technically he had to make me redundant from |
| 13:34 | that agency and employ me with the company that was being acquired by so |
| 13:39 | technically he was being truthful but in reality he was just trying to |
| 13:43 | be silly with me so look my phone rang by a couple of people who had called me |
| 13:49 | who'd heard about the financial troubles that springboard was going through at |
| 13:52 | the time and one of them was an accounting |
| 13:56 | recruitment agency called launch two people and |
| 14:00 | who they called me and to look why don't you |
| 14:02 | come in for a chat and they were funded by and partially led by a very |
| 14:07 | successful entrepreneur who had built um a a very successful recruitment agency |
| 14:13 | that he had sold amongst numerous other businesses outside of |
| 14:17 | recruitment including property development um and so forth and |
| 14:22 | so i went and met with them and they said look you know we want you to come |
| 14:25 | and start our sales recruitment arm you know we'll give you this this this this |
| 14:28 | and this um to enable your success and all this support and so on and so forth |
| 14:32 | and sold me the dream and um |
| 14:35 | so i decided to take that up yeah and fix and then went on to |
| 14:41 | build out a sales arm for that business over the next couple of years um until |
| 14:46 | i've sort of reached the end of my road with them where i figured you know what |
| 14:49 | it's just not working it's i'm not growing um |
| 14:53 | i'm not doing anything here that's revolutionary well i think we would need |
| 14:57 | to have you on our um podcast again and a recruiter hat and |
| 15:01 | ask you these interview questions and resume and chat |
| 15:04 | we won't go through that now but i do have a question going back to what you |
| 15:09 | are shaping shiva recruitment to be with that remote um life |
| 15:15 | that's obviously a transition for you that's not something you've done before |
| 15:18 | so how are you going about teaching yourself how to do that you know |
| 15:23 | how would people upskill or learn new skills what what's your advice there |
| 15:28 | sure so um it's a bit of a moving goal post at the |
| 15:31 | moment as it's in it's in flux a little bit as i bed down the exact strategy |
| 15:36 | that i want to implement but historically speaking i've trained |
| 15:40 | people with no recruitment experience whatsoever how to be a 360 degree |
| 15:46 | recruiter how to be an end-to-end recruiter and you know i'm looking to |
| 15:49 | build a business that can do a lot of that without me |
| 15:52 | um in terms of train the people to do the client attraction piece and that's |
| 15:56 | where the ai and the systems and processes and automation and all of that |
| 16:01 | sort of stuff comes in and then on the other side |
| 16:04 | build those systems and people and processes around candidate attraction |
| 16:07 | around marketing two candidates around candidate pooling around all those |
| 16:12 | different aspects that are involved so so training people in a remote first |
| 16:17 | environment means that if their single task focused if you like then that |
| 16:23 | enables me to train them and get them really good at that one thing or two |
| 16:27 | things and if i can build a you know and the objective is that when i can build a |
| 16:32 | team of say four or five or six or seven people |
| 16:35 | three or four on each side plus somebody to manage and what have you and i can |
| 16:39 | just do the client engagement piece which is what i do what i enjoy the most |
| 16:43 | and what i do best then i can have a pretty well oiled machine that's it i |
| 16:48 | really like the fact that you are leaning into your strengths and your |
| 16:52 | skills and adapting your your career around |
| 16:55 | that and then sourcing others to |
| 16:59 | support in the areas that you maybe don't enjoy as much or you know not |
| 17:06 | don't want to focus your energy into because that's not really your |
| 17:09 | your bread and butter in terms of your skills and that's great and i think a |
| 17:12 | lot of people don't one they don't |
| 17:16 | try to identify what their skills are or don't lean into that they feel that they |
| 17:21 | need to just no i got to keep up with the status quo as opposed to you know |
| 17:26 | i've got this skill and i'm going to go all the way with it |
| 17:30 | yeah and look i've only got so much time in the day as well right and and part of |
| 17:33 | the part of the the problems i've faced historically in business is that on |
| 17:38 | a number of occasions three or four that i can think of the top of my head i had |
| 17:42 | staff whom i'd trained with no experience prior leave and start a |
| 17:46 | competitive business and whilst and while that's that sucks |
| 17:51 | at the time and you know um you know certainly doesn't feel good from a |
| 17:55 | long-term standpoint it's also a credit to the training that |
| 17:59 | we provided that they felt they were able to then go and do it on their own |
| 18:03 | without our support that they felt that enabled that they could do it on their |
| 18:06 | own so um you know having had that before i'd rather avoid |
| 18:12 | that sort of situation where i'm relying on just uh you know |
| 18:15 | train and develop train and develop trying to develop type of environment |
| 18:18 | and rather create a business where it can not run without me entirely but |
| 18:23 | potentially longer term can yeah i mean we we mentioned you |
| 18:28 | obviously had some challenges the big outside of your control challenges but |
| 18:33 | let's focus on some personal challenges especially you know yes straight out of |
| 18:37 | high school you went into call centers because you just wanted to have fun and |
| 18:40 | make some money as you said but then you started getting more serious roles |
| 18:45 | how or what challenges did you face going |
| 18:48 | from working for someone to |
| 18:51 | going out on your own because i'm sure there's a lot of listeners that are |
| 18:55 | thinking about that you know i'm sick of working for someone you know they're |
| 18:58 | getting you know most of my profits and i want to do something for myself |
| 19:03 | what obstacles did you face or do you think are more |
| 19:08 | common that need to be overcome yeah just understanding your limitations |
| 19:13 | um probably the biggest one understanding your own strengths and |
| 19:16 | weaknesses and limitations and um you know whilst in the end |
| 19:21 | my relationship with my former business partner |
| 19:24 | was was not great in the beginning it was fantastic and |
| 19:28 | very very um symbiotic if you like we had |
| 19:33 | complementary skills which was really important you know i |
| 19:38 | was able to despite not having gone to university and my business partner |
| 19:43 | finishing a bachelor of business with accounting and had having gone into |
| 19:46 | accounting roles for a short time before realizing he hated it um |
| 19:51 | he he |
| 19:53 | um like he he just couldn't seem to manage the |
| 19:57 | finances of the business where it just made sense to me |
| 20:00 | so accounting and finance operations became my responsibility he was very |
| 20:04 | very good at building relationships he was very good at getting business in the |
| 20:08 | door getting meetings getting to pictures getting getting to the getting |
| 20:12 | to the contest to use a football analogy whereas i was really good at the closing |
| 20:18 | piece so i mentioned that because you know |
| 20:22 | having somebody there in my case that was complementary to my skills was |
| 20:28 | was important but also um we motivated each other |
| 20:33 | little things from you know we agreed 7am is when we had to |
| 20:37 | be in the office and if you weren't in the office at 7 00 a.m then coffees were |
| 20:42 | on you now that may not seem like a very significant thing but when you're not |
| 20:46 | earning any money that four or five dollars yeah you know that has an impact |
| 20:50 | right um you know especially when you can't afford to buy yourself lunch |
| 20:53 | because you've got no revenue coming in um and having that person there to |
| 20:57 | support you through the highs and the lows is to me was |
| 21:01 | very very important but also to limit my own limitations you know |
| 21:05 | i'd had limited management skills or experience so you |
| 21:10 | know in order to build a team you need to learn about management and |
| 21:13 | so our first hire in the business you know we we'd gone from a little |
| 21:20 | office with no natural light to um a new office that was just for the |
| 21:26 | two of us to um you know and we were planning to go |
| 21:30 | to the next level to get to you know that was from two to get to okay let's |
| 21:33 | make an offer for 11 and then fill it out but you know to do so we needed to |
| 21:38 | train the people we needed to manage the people we needed you need to take the |
| 21:41 | steps to actually build that team outside of just you know yes you're |
| 21:45 | hired i'll pay you um you know you need to actually be able to support those |
| 21:49 | people while still doing your job so our first hire was a former manager from |
| 21:56 | the recruitment agency i mentioned before |
| 21:58 | that um had gone to another agency since then and we're like all right well he |
| 22:03 | was a manager and a trainer we need somebody of that ilk to come in to help |
| 22:07 | us build this business and build this stream so |
| 22:11 | you know hiring when you're when you're out on your own being able to hire |
| 22:16 | people to fill those gaps uh you know i think to us as to me in my |
| 22:22 | experience had been vitally important and also to help alleviate some of the |
| 22:28 | responsibility that you might have to have to do everything and |
| 22:31 | that's probably the hardest part that i found was letting go and just |
| 22:36 | trusting that the people you hire are going to be able to do the right thing |
| 22:39 | ironically enough that person that i mentioned that came on board to |
| 22:44 | train and develop our staff ended up taking our top performer and starting a |
| 22:47 | competing agency but |
| 22:50 | one of the four examples but nonetheless you know the business had outgrown them |
| 22:56 | um by that stage but um yeah understanding your limitations and just |
| 23:00 | maintaining your motivation and having a pretty solid why you know when we |
| 23:05 | started the business it was all about we want to be an employer of choice we want |
| 23:08 | to be the place that people want to come and work for we want to have a you know |
| 23:12 | an incredible um social presence so that people know who we are both other |
| 23:18 | recruiters in the market we want them to know who we are so that you know good |
| 23:22 | recruiters want to come and work with us and also our clients see how active we |
| 23:27 | are in the market and build that credibility and social proof as well so |
| 23:32 | utilizing the tools at our disposal |
| 23:35 | was very important we spent a stupid amount of money with linkedin um |
| 23:40 | we were out my linkedin account manager's favorite customer he took me |
| 23:44 | on wine and dine nights he took me all over the place |
| 23:50 | that was that was that was good but it was because we just anytime he'd call me |
| 23:53 | oh we've got this great new product i just like all right |
| 23:56 | just send me the invoice um |
| 24:00 | but you know at the same time we utilize all the |
| 24:03 | platforms and and the analytics and those sorts of things so |
| 24:08 | um you know the biggest the biggest thing i would say is that if you're |
| 24:11 | looking to go on your own um be realistic about your expectations |
| 24:15 | understand your strengths and weaknesses understand |
| 24:18 | what value you bring to the market and what makes you different and understand |
| 24:22 | your why and have have very very clear goals for what you want to do and |
| 24:28 | achieve you know we had vision boards our staff all had vision boards we were |
| 24:32 | very um |
| 24:36 | our staff's motivation was very important to us |
| 24:39 | in fact i remember my my business partner took a number of our staff |
| 24:44 | members to a gary vaynerchuk talk that he was doing in melbourne and during the |
| 24:49 | talk he said who here wants to tell their |
| 24:52 | bosses to go and get stuffed and |
| 24:56 | my business partner with three of our staff |
| 25:04 | so he said that was a pretty funny experience but um you know |
| 25:08 | jokes aside you know having making sure that you're putting the |
| 25:13 | right people in the right roles and having a clear vision of probably the |
| 25:17 | biggest ones and just believe in yourself and there'll be hard times and |
| 25:20 | there'll be there'll be good times and you know you ride them both |
| 25:24 | yeah that's it well i love the fact that you had a vision board clear goals |
| 25:29 | you know that's |
| 25:31 | i guess that's the most important thing so if you don't have a clear goal |
| 25:35 | you don't really know what you're working towards and you can't really put |
| 25:38 | the right action steps in place to begin with so and i do like the whole |
| 25:43 | visual thing because that it's a mindset shift because when you're visually |
| 25:48 | seeing your goal every day that helps to rewire your brain and send |
| 25:54 | out that positive energy and you know like attract dislikes so |
| 25:58 | you are going to start attracting these things that you want and so i love that |
| 26:04 | a lot a lot of people don't do that you that |
| 26:07 | i will argue maybe holistic side of things that you know that balance but |
| 26:11 | everyone's about the hustle culture but there's another side |
| 26:15 | the internal side of us especially in a hustle culture like you |
| 26:19 | said especially in a in a business that's sales focused you need to |
| 26:23 | understand what drives your staff and you know what drives a sales person is |
| 26:27 | going to be quite different to what drives an accountant um you know or what |
| 26:31 | have you so you know it's got to obviously be aligned with the people and |
| 26:35 | the type of business that you have but in my case you know the majority of |
| 26:39 | people that we have a sales people and you know in my opinion if you're not |
| 26:43 | coin operated and you're not um you know motivated by things and experiences and |
| 26:49 | goals in the sales role then you i've never met a successful sales person that |
| 26:57 | doesn't have very clear goals whether their financial material |
| 27:02 | lifestyle or whatever the case is that's been my experience |
| 27:07 | and that's the thing like i hope that alison's understand that you |
| 27:11 | don't need to be in sales to have clear goals in life you need to have clear |
| 27:14 | goals and you're right it doesn't have to necessarily be |
| 27:18 | within your career it's what you want out of your life and then |
| 27:23 | how can your career help you achieve it correct you know |
| 27:28 | for example you know a media somebody who's you know in marketing might want |
| 27:34 | you know to be to win an award for their |
| 27:38 | marketing efforts okay well what do we have to do to win these awards how do we |
| 27:41 | reverse engineer that and so forth or or you know somebody might want a bonus to |
| 27:47 | to be able to pay for a holiday because that holiday taking their family away so |
| 27:52 | it's like okay well you know you can set an incentive for them to say well if you |
| 27:56 | achieve these milestones or kpis then i'll give you an extra week of annual |
| 28:00 | leave for for your holiday over and above your |
| 28:02 | bonus and then suddenly a two-week holiday becomes a three-week holiday and |
| 28:06 | they can have the experience they want or what have you so um you know there's |
| 28:09 | always something that will motivate people or different people in different |
| 28:13 | roles but in my opinion having an environment |
| 28:16 | that fosters that is what's important very true and it's a shame that most |
| 28:21 | companies don't do that so |
| 28:24 | it's amazing that you did and you putting people first and creating a |
| 28:28 | culture and a learning and talent talent growth environment as well so yeah well |
| 28:33 | i mean we had pretty we had pretty big incentive trips as well for people that |
| 28:37 | over achieving their target we took people to hong kong to watch the |
| 28:40 | rugby sevens we took we took our team to japan to go skiing to |
| 28:46 | vegas and we were on a helicopter path hoover dam and had lunch inside the |
| 28:51 | grand canyon amongst other activities |
| 28:54 | high standards to set forever |
| 29:00 | yeah we had some pretty awesome incentives you know we had a media |
| 29:03 | incentive and took the team to bali and got a villa there we took the team to |
| 29:09 | cancun in mexico for an end of end-of-year trip and you know what have |
| 29:13 | you so you know we rewarded our staff pretty handsomely in my opinion for for |
| 29:17 | their hard work i'd say so i mean that's really jet |
| 29:21 | setting around the world i love it i love it hopefully you can replicate |
| 29:26 | something like that in your new your new project so which i wish you'd |
| 29:31 | love it if that's like you've got remotepeople |
| 29:34 | bring them all together for one of those and then they'll go back to their own |
| 29:37 | houses well that's right that's that's that's the intent there natasha it's you |
| 29:41 | know that uh if you're gonna have a geographically dispersed team you want |
| 29:45 | you you also need to ensure that there's an |
| 29:48 | ability to um |
| 29:51 | have them all come together and actually build relationships internally as well |
| 29:55 | because that then serves you serves them and serves the business longer term when |
| 30:01 | um when they know each other so on a |
| 30:05 | final point i wanted to bring up also that |
| 30:10 | you actually never went to uni so you you said straight from high school you |
| 30:13 | went to work and i really love that i mean i know there are some professions |
| 30:17 | where you've got to study if you want to be a doctor or surgeon stuff like that |
| 30:20 | but it really goes to show that there are some people that don't go to uni one |
| 30:25 | because they don't know what they want to do and then they get stuck and they |
| 30:28 | think well i guess i need to do labor or work |
| 30:32 | you know in the supermarket or whatever it is and |
| 30:35 | they get stuck and with your story it's no you didn't know what you wanted so |
| 30:40 | you started in call centers and you got that love for sales from that so it's |
| 30:44 | just about getting out and doing something and with you as well you used |
| 30:48 | your networks you kept talking to people what are you doing what are you up to |
| 30:53 | and finding new things like the finance and and the property and all of that |
| 30:57 | and it hopefully will be inspirational to |
| 31:00 | some of our listeners that yeah and always a good man yeah |
| 31:05 | yeah so the mentorship part of things is probably where i've got the most luck to |
| 31:09 | be honest through my life but um probably the the most |
| 31:13 | the person that's had the largest impact on me and i know you haven't asked the |
| 31:16 | question there but i'll probably answer the question you haven't asked but um |
| 31:21 | the person that had the most significant impact on me that you know thankfully |
| 31:24 | was my father um you know i went to him and i was 17 or 16 and said |
| 31:29 | dad i'm not going to university and and you know um to to a to an immigrant |
| 31:36 | um who had made a lot of sacrifices for their kid that was very hard for him to |
| 31:41 | read to hear um and rather than fight me and argue with me and you know |
| 31:47 | everything else he got up and he walked out the room and i thought geez i've |
| 31:50 | i've killed him you know what have i done um |
| 31:54 | but then moments later he came into the room and said well you know because he |
| 31:58 | first asked me before he left the room he said well what do you want to do and |
| 32:00 | i said well i've just had all this success over here doing door-to-door |
| 32:04 | sales i've really enjoyed sales i think i'm going to have a career in sales he |
| 32:07 | said okay and he got up and he walked out the door and i thought oh geez |
| 32:11 | i've blown it here you know what's it what what have i done |
| 32:16 | and he came back in a few minutes later and handed me two books um one of them |
| 32:21 | was how to win friends and influence people and the other one was think and |
| 32:23 | grow rich and he said |
| 32:27 | just because you're not going to go to university doesn't mean your education |
| 32:31 | stops you know your education in the sales |
| 32:34 | world starts now and you know i grew up with him listening to audios and audio |
| 32:40 | books in the car every time i never listened to music i always had to listen |
| 32:43 | to the tapes he was playing um you know he had a library of these sorts of books |
| 32:48 | and he just kept feeding me these sort of books and |
| 32:51 | and having me upskill and grow myself |
| 32:55 | using mindset-based books and so |
| 32:59 | um you know that sort of saw me in good steed in regards to |
| 33:03 | visualization goals human interaction |
| 33:07 | relationships money and how that works and you know |
| 33:12 | good debt bad debt passive income you know and and those sorts of things and |
| 33:16 | so um to your point natasha it's you know |
| 33:20 | just because i didn't study doesn't mean i've stopped learning |
| 33:23 | and the important and that and the importance of learning has always |
| 33:26 | followed me around so you know to anybody that you know any of your |
| 33:30 | listeners that are stuck and not sure what to do |
| 33:34 | pick up one of these books there's a lot of people out there that have a list of |
| 33:38 | you know top books to for your next move and i'm |
| 33:41 | sure that mercury angels can put out a post about here's the top 10 books if |
| 33:46 | you're stuck in your career to help you move along and and those sorts of things |
| 33:50 | and stuff we actually do do that in our |
| 33:53 | newsletters yes there you go right so um you know to to to those that listen and |
| 34:00 | a spotify a an audible subscription these days |
| 34:03 | cost you less than 10 bucks a month or thereabouts i believe um |
| 34:08 | you know you just keep learning um and |
| 34:12 | learning doesn't have to just be about a skill it can be your mindset and great |
| 34:16 | advice um yeah that's probably what the answering the question that you didn't |
| 34:21 | ask is what did i do to you know when given i didn't have the university |
| 34:25 | degree that enabled me to be successful and and that's what it was it was well |
| 34:29 | this is that's the answer i was hoping for |
| 34:32 | yeah it's it's reading those books and growing your mindset that's probably |
| 34:37 | been had the biggest impact on me amazing well that's |
| 34:41 | fantastic and hopefully that our listeners get a lot from what you've |
| 34:45 | said today we appreciate you so much for your time it's been a great story all |
| 34:49 | your career changes or career reshaping that you |
| 34:53 | have gone through and the challenges and how you've overcome them and the advice |
| 34:57 | especially just then about just if even if you don't go to uni |
| 35:00 | doesn't mean you stop learning upskill yourself read those books have a look at |
| 35:04 | our newsletters we we do post the books that we believe would be really good for |
| 35:09 | your careers as well and i am going to hold you to you coming on again talking |
| 35:13 | about recruitment side of things and resumes and interview skills yeah and on |
| 35:18 | a personal level of course you know um i'm also very very lucky to have a very |
| 35:22 | supportive family and supportive partner um |
| 35:26 | who is always there right so you know having a really good support |
| 35:30 | network that that encourages you to um to go and achieve more is extremely |
| 35:35 | important thank you in my experience well thank you so much for your time no |
| 35:40 | worries my pleasure |
| 35:46 | you |
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